ICT Faculty Support has teams based at most Imperial College campuses and are on hand to respond to local needs of staff and students.

Reporting a fault or placing a request via the ICT Service Desk reporting system will assign your issue to your appropriate Faculty Support team, if local support is needed. To report a fault or problem, contact the ICT Service Desk.

ICT Faculty Support teams also run local drop-in sessions in buildings across the College so you can pop in to get help. The teams also support local student inductions and are always happy to help with general advice and guidance, armed with their significant knowledge and understanding of IT use and requirements across different areas of College.

ICT Faculty Support Teams
Campus and AreaTeam ManagerSupport LocationsOffice 
 South Kensington Central  Mike Mussard
  • Bessemer
  • Electrical Engineering (EE)
  • Energy Futures Lab
  • Faculty Building
  • Grantham Institute
  • Royal School of Mines (RSM)
  • Skempton
Rooms 301 – 302, Level 3 Electronic Engineering Building and Room B201a, Level 2 Bessemer Building  
 South Kensington East  Peter F Brown
  • Business School
  • City and Guilds (C&G)
  • Princes Gardens
  • Princes Gate
Room 629, Level 6 City & Guilds Building
 South Kensington North  Garry Mohammed
  • Sherfield
  • Royal College of Music
  • Heston
  • Central Library 
Level 4 Sherfield Building 
 South Kensington South and Silwood Park  Dipen Mandalia
  • Chemistry
  • Dyson Building of Design Engineering
  • Flowers
  • RCS1
  • Sir Alexander Fleming Building (SAF)
  • Sir Ernst Chain
  • Silwood Park Campus

Room G31, Ground Floor Sir Alexander Fleming Building, Room 321, Level 3, Sir Ernst Chain Building, Room 135b for Chemistry and Room 1.11, First Floor Hamilton Building, Silwood Park Campus 

 South Kensington West  Duncan McLachlan
  • ACE Extension
  • Beit Quad
  • Bone
  • Roderic Hil
  • Huxley
  • Blackett Laboratory
  • William Penney Laboratory
Room 411, Level 4 Huxley Building and Room 325, Level 3 Blackett Building 
 East Campuses  Dominic Spencer
  • Brompton Campus
  • Chelsea & Westminster Hospital
  • Harefield Hospital
  • St Mary's Campus
  • Northwick Park Campus

Room G216, Ground Floor Guy Scadding Building
Room G.3.2a, Level 3 (lift Bank d), Chelsea and Westminster Hospital
Computer Unit, South Wharf Road, St Mary's Campus

 West Campuses

Elmy Thompson 
  • Charing Cross Campus
  • Hammersmith Campus
  • White City Campus

Tier 2 sites: 

  • Ealing Hospital
  • Hillingdon Hospital
  • St Charles Hospital
  • St Peters Hospital
  • West Middlesex Hospital
Room BS22, Sub Basement Commonwealth Building, Hammersmith Campus and Room Lg03, Lower Ground Reynolds Building, Charing Cross Campus 

Faculty Support Managers

Dawn Beaumont, Faculty of Natural Sciences & Medicine

Jamey Khan, Imperial Business School, Central Services & Engineering